CLINIC COORDINATOR
Company: Derm Haus
Role: Clinic Coordinator
Location: Annerley & Bald Hills Brisbane
Employment type: Full Time
Salary: $30 - $40 P/H (Based on experience) + Superannuation + Bonus
Join the DERM HAUS Family!
Derm Haus Brisbane is a medical aesthetics and skin clinic providing a diverse range of medical aesthetic and dermal therapies. We are a results-driven clinic and work with each client to design personalised treatment plans to help them overcome their aesthetic concerns and achieve skin that they love.
Derm Haus is a family business oering the latest in aesthetic medicine and dermal therapies. Using advanced, evidence-based treatments and technologies, we specialise in cosmetic injectables, paramedical skin treatments to help you achieve your best skin.
THE ROLE
We are seeking a highly organized Clinic Coordinator to join our teams across our Annerley and Bald Hills locations. As the first point of contact for our clinics, you will foster a warm and friendly environment while overseeing the operations of the clinic and ensuring an optimal client experience. A background in aesthetics or a related medical field is a plus, and a keen interest in social media will help enhance our online presence. Strong administrative skills and experience with clinical booking systems are highly desirable as you will be managing key clinic programs!
In this role, you will support a team of Registered Nurses and Dermal Therapists, delivering outstanding customer service and using your interpersonal skills to enhance client interactions. Your collaborative spirit and commitment to creating a seamless client experience will be essential to our success. If you’re passionate about the beauty and aesthetics industry and ready to grow with us, we invite you to apply!
What You’ll Do:
Create a Welcoming Atmosphere: Be the friendly first point of contact for our clinics, fostering a warm environment for clients and sta.
Optimise Client Bookings: Manage and streamline client appointments for a seamless experience.
Support Our Team: Collaborate with Registered Nurses and Dermal Therapists to enhance client interactions.
Amazing Team & Culture: Be part of a positive and loyal team, learning and growing together in a fantastic work environment.
What We Offer:
Staff Benefits: Enjoy discounts on products, skincare, and treatments.
Exclusive VIP Programs: Access special offerings for team members, family and friends.
Professional Development: Access to annual training, courses and industry conferences.
Supportive Culture: Thrive in a collaborative environment where your contributions are valued.
About You:
Qualifications: Diploma of Beauty Therapy, or Clinical Management degree is highly desirable
Experience: Minimum 12+ months of clinical admin or coordinator experience in a medical, aesthetic or skin clinic.
Knowledge: Of Compliance regulations in the medical aesthetic industry is a plus.
Availability: Work across 2 locations Annerley and Bald Hills Clinics. Alternating Saturdays and evening rosters.
Skills: Demonstrate excellent communication and interpersonal skills, with a commitment to providing exceptional client care.
Professionalism: Maintain a polished appearance and uphold the highest standards of client service.
We are guided by our core values and aim to consistently show up for our clients in alignment with these values.
Derm Haus values are:
Client focus: Our clients needs and wellbeing are at the forefront of everything we do. We aim to influence positive change and treat each client with dignity and respect.
Empowerment focus: We truly believe that when we all support and cheer for each other, incredible things happen. We aim to create a supportive culture of warmth and belonging, where everyone is welcome.
Led by integrity: We are consistently honest, open, ethical, genuine, and fair. People trust us and come to us for advice and support - we take this trust very seriously.
Quality centric: We deliver the highest quality products and services. Our team is committed to ongoing professional development so we can deliver our clients the latest aesthetic technologies and techniques.